On Thursday I was chatting to one of my colleagues who works in Uttlesford about the new system which allows residents and visitors to buy or renew their parking permits by phone, text or the MiPermit app. They were telling me they’d been stopped in the street by an elderly couple who were worried about how to buy and use their virtual permits. My colleague explained that when residents’ permits are due for renewal, their reminder letter will explain the new system and how quickly and easily they can renew their permit. If residents don’t have internet access, they can still ring one of our colleagues in the office who will be happy to help.
Sometimes I get asked why the NEPP is encouraging people to use virtual parking permits and there are several reasons for this. Firstly, customers can buy their permits when it suits them and they’re not restricted to our opening hours, secondly, there’s no paper permit to display so it’s more environmentally friendly, and thirdly, it keeps our costs down which means the price of permits can be kept down.
Virtual resident and visitor permits are only available in Colchester and Uttlesford at the moment but they’ll be available in the other areas of the Partnership soon.
If you’d like more information about these permits, please visit our website at http://www.parkingpartnership.org/north_permits.asp.