Priory Street Car Park Update

I’ve just popped back to the office on this lovely sunny day and whilst I’m here I wanted to post something about the temporary closure of Priory Street Car Park in Colchester.

Colchester Borough Council has now temporarily closed its Priory Street Car Park until late 2016 whilst works take place to upgrade and improve the site. Alternative parking is available nearby in Britannia, Vineyard Street and St John’s car parks and information and updates about the closure (including alternative arrangements for permit holders) is available on Colchester Borough Council’s website.

I’m now back off on patrol, but enjoy the rest of your week and the warm weather we’re having.

Our Website Makeover

Parking image from the NEPP website

I hope you all had a good bank holiday weekend and have been enjoying the sunny weather we’ve been having.

I’ve just come back to work after a holiday and whilst I was away our website has had an exciting makeover!

The navigation, layout and content of our webpages have been redesigned and improved to make our website much quicker and easier for our customers to use. There’s also lots of new and additional information on there to help our customers find out more about us as an organisation and how we operate and there’s even also some self-serve features too! Customers can now apply online for Traffic Regulation Orders (TROs) and in the future, there’ll be a database where customers will be able to look-up and track the status of TRO applications across North Essex.

Take a look at our website makeover at: – you’ll even seen a quick and easy link through to this blog!

Parking staff now using body-worn cameras

NEPP CEO wearing body-worn camera

It’s been a few weeks since I last posted on here, but today I wanted to share some North Essex Parking Partnership (NEPP) news with you all.

Hopefully some of you will have already read/heard about this in the media today, but just in case you haven’t, starting from today all NEPP Civil Enforcement Officers, such as myself, will now be wearing body-worn cameras whilst on duty. The NEPP’s Committee decided to provide us with these body-worn cameras due to the number of violent and aggressive incidents which we’ve experienced whilst doing our jobs.

Previously, when an incident has taken place and it’s been reported to the Police, we’ve not always had the evidence for any action to be taken against the offenders, however, now the cameras will be activated when we feel we are at risk and the evidence they record can then be used by the Police and in Courts.

We’re all very pleased to have these cameras which will hopefully mean we experience fewer of these types of incidents and, if/when we do experience abuse, we will now be able to capture this and provide the Police and the Courts with the necessary evidence for them to take action.

We will not be using the cameras to gather evidence in relation to parking enforcement and they are solely being used to protect staff doing their job and enhance our wellbeing.

Myself and my colleagues have all undertaken training on how to use the cameras correctly over the last few weeks and all the information about our policies and FAQs etc. can all be found on the NEPP’s website at

To find out more about the introduction of the cameras, please click here.

We’ve got the Golden ticket!

Anna_Tendant Icon Ideas


I’m over the moon today and delighted to say that this very blog won the Gold Award at the Essex Digital Awards in the Business Blog category last night.

Everyone here at the NEPP is so pleased and it was great to hear the judges comments about how impressed they were with this blog and how it manages to make a difficult subject fun, engaging and understandable.

The level of entries was outstanding and we were up against some tough competition so we were thrilled to win.

We also found out last night that as a Gold Award winner we are in the running to be the overall Champion for the category for all the Digital Award Schemes where there will be a public vote to choose an overall Champion for each category from the awards that take place in from Cambridgeshire, Essex Hertfordshire, Kent, Milton Keynes and Surrey.

We had a fantastic evening and it was great to be there and celebrate with my colleagues from the NEPP who provide a lot of support for this blog.

I’m so pleased that our customers are finding this blog useful and I look forward to posting further updates on what is now our award-winning blog!

I’ll be back blogging next week but for now, have a lovely weekend.

From a very happy Anna Tendant!

P.S – If you’d like to find out more about the award, please click here.

Lifesaving Staff

Happy New Year! I hope you all had a great Christmas and New Year and enjoyed our Christmas song.

Over the Christmas period, some of you may have heard or read about one of my colleagues, Bob Brookes, who saved a member of the public’s life whilst he was at work before Christmas.

Bob has worked for the NEPP for nearly 5 years and was working in Witham when he became aware that someone had collapsed in a nearby shop. As an ex-Army medical Technician, Bob rushed to help the casualty who was suffering a heart attack. Bob and the shop’s first aider performed first aid and CPR for nearly 10 minutes before the paramedics arrived.

The casualty was later taken to Basildon and Thurrock Hospital and is now recovering at home.

Everyone here at the NEPP is incredibly proud of Bob and we’re really pleased to hear that the gentleman in question is recovering well.

Well done Bob!